Terms of service
INTEGRATED QUALITY, ENVIRONMENTAL, AND OCCUPATIONAL HEALTH AND SAFETY (OH&S) POLICY
At SLS BIKES, we are dedicated to the design, manufacture, and commercialization of all types of bicycles, spare parts, and accessories. Our fundamental commitment is to offer products and services of the highest quality, while simultaneously ensuring respect for the natural environment and the comprehensive protection of the health and safety of all people who are part of our activity.
To fulfill this purpose, the Management of SLS BIKES leads and drives an Integrated Management System based on the international standards UNE-EN ISO 9001:2015, UNE-EN ISO 14001:2015, and UNE-EN ISO 45001:2018, assuming the following strategic commitments:
1. Customer Focus and Product Excellence
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Guaranteed satisfaction: We identify, understand, and strictly comply with the needs and expectations of our customers to offer them an excellent experience.
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Planned quality: We view quality as the result of planned, systematic, and periodically evaluated actions, ensuring that every bicycle and component meets the highest standards in the market.
2. Sustainability and Environmental Protection
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Pollution prevention: We are actively committed to protecting the environment and preventing pollution arising from our design, manufacturing, and logistics processes.
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Eco-efficiency: We periodically evaluate and review our environmental aspects to optimize the use of available resources and minimize the ecological footprint of our activity.
3. Occupational Health, Safety, and Well-being
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Safe environments: We work proactively to eliminate hazards and drastically reduce risks to Occupational Health and Safety (OH&S).
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Preventive culture: We promote health and the prevention of harm, injury, or occupational diseases for all personnel working for or on behalf of SLS BIKES.
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Active participation: We guarantee and foster the right to consultation and participation of workers (and their representatives) in all matters affecting their safety and well-being at work.
4. Legal Compliance and Continuous Improvement
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Regulatory rigor: We ensure strict compliance with applicable legal requirements, as well as other commitments that the organization voluntarily chooses to adopt.
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Risk management: We continuously identify, analyze, and evaluate business risks and opportunities to anticipate changes and guarantee the company's resilience.
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Constant evolution: We establish periodic, reviewable objectives that drive the continuous improvement of the overall performance of the Management System.
Dissemination and Responsibility
The Management of SLS BIKES assumes ultimate responsibility for the coordination, execution, and provision of resources for this Policy. However, to ensure its success, it delegates the necessary authority across the entire organizational structure.
This Policy is communicated to and understood by all personnel, is available to all our stakeholders (customers, suppliers, authorities, and society), and is periodically reviewed to maintain its full validity.
In Avilés on May 15, 2026.
Signed: The Management of SLS BIKES